Questions?

We’ve got
answers

 

 

Need help? 
find it here.

Q: What is Community First Fund Credit Union? What makes it different from other banks or credit unions?

A: Community First Fund Credit Union is a federally chartered credit union based in downtown Lancaster. We offer those who live, work, learn, and worship in Lancaster County a new way to bank. Founded by local nonprofit lender Community First Fund, we provide financial products and services, modern banking features and personalized member relationships to our community.

Q: How do I become a member?

A: To become a member, you must open a basic savings account or business savings account and must live, work, learn, or worship in Lancaster County.

Q: Are you open for business?

A: Yes, we are open for business! We are open Monday through Friday from 10:00 am to 3 pm. Saturday hours will be added later in 2022.

Q: What kind of products are available right now?

A: We offer the following products: savings accounts, checking accounts, business accounts and consumer loans. Business loans are available through our founding organization Community First Fund.

Q: Is my money safe?

A: Yes, all deposits are insured up to $250,000 by the NCUSIF (National Credit Union Share Insurance Fund).

Q: When will I get a debit card?

A: All members will receive their personalized debit card by late Spring/early Summer 2022. Until these cards are available, we are providing reloadable cards, which can be used just like a debit card. Please talk to a member of our team for more information.

Q: Do you have online and/or mobile banking?

A: Yes. Once you open an account, you can enroll in online banking and download our mobile app.

Q: Who can I call if I have questions about accounts, loans, etc?

A: If you have further questions that were not answered here, you can call into the branch and talk with our team members at (833) 888-0978.

Still need help? Contact Us!

     

    top services

    Open your account

    You can open your account online at any time! Or stop by our branch and we will help get you started in person.

    Couple looking at a laptop screen together